Efficient and secure method for collection of survey information from MHS patients
In many health care specialties, there is a need to collect detailed self-report survey information from a patient in order to properly diagnose and treat that patient's medical condition. Despite the great advances that have been made in IT systems within the MHS, the current systems are not set up to provide a convenient way to collect this information from patients and insert it into the electronic health care record. Indeed, in most cases, medical survey information still collected using pencil and paper surveys that are mailed to patients or filled out in the waiting room, hand scored by providers, and either disposed of or scanned into a medical record in a non-searchable pdf format. Although it seems like it would be trivially easy to allow patients to use a web-based application or tablet PC to enter self-reported survey information directly into the medical record, this actually turns out to be incredibly complex and expensive because it cannot be achieved without providing the patient with unsupervised access to a computer system that contains highly sensitive HIPPA data. This submission describes a low-cost system we have developed at the Audiology and Speech Center at Walter Reed that allows patients to fill out complicated surveys either at home or on their smartphones and allows providers to access this data and upload it into the electronic medical record without providing the patient direct access to the hospital IT system or placing the patient's personally identifiable information at risk. We believe the method has wide applicability across all medical specialties throughout the MHS, and that it has the potential to decrease costs and improve health care quality and the overall experience of MHS patients.

3 comments
Francis McVeigh • over 13 years ago
LIke the concept very much-it has much broader applications. One question is the transfer of data into the EHR 'cut and paste' or does it populate fields that are data mineable?
Doug Brungart • about 13 years ago
The data is placed into a format that is potentially mineable. It could be reconstructed systematically by searching the text in the notes. Also, it could be placed in specific fields in the patient record, but we are assuming we will need to initially implement it without access to this information.
Helen Stucky Risdon • about 13 years ago
Hopefully this tool is built to include the Wellness Weavers SOPHIA form, the core health promotion classes, support groups available to Vets, and the STAR-Health Bucks system. That would allow them to use their Smart Phones on a project site to log their volunteer service and keep track of their earned "Health Bucks".