FOSTERING INNOVATION IN THE MHS


Our service members deserve the best of the best as they put their lives in danger every day so we can enjoy the freedoms our forefathers bestowed upon us. Therefore, it is critical for the Department of Defense to achieve world class facility standards across the MHS inventory. A world-class military medical facility is the composite of the physical structure, the healthcare professionals who work there, the technology they employ, and the processes and procedures used to accomplish their work. While the facility does not diagnose, treat, or provide any specific services, it does affect the efficiency and effectiveness of making correct and timely diagnoses; the ease and accuracy of administering appropriate therapy, the attitude and morale of patients, visitors, and healthcare workers; and, the culture of the organization, and an environment that promotes the healing process. World class facilities go above and beyond standard compliances and accreditations and maintain a strong commitment to excellence.

The MHS encompasses a broad range of clinical, educational, research, and other supporting facilities providing healthcare and other related services to military members, their families, retirees, and other DoD beneficiaries. Each medical treatment facility provides a unique opportunity to serve a specific community with focused care modalities and requirements. In this vein, it is important to produce the highest quality facility that optimizes planning, design, and construction techniques; maximizes patient and staff experiences throughout MTF facilities, reduces unwarranted variation in facility design that can impact the efficiency and effectiveness of care to patients, and assess the total costs of care overtime to assure the right methodologies produce the right care.

Innovation promotes achievements in spite of its challenges. Successful innovation must include, among many factors, the ability: 1) for interactive discussions and collaborations; 2) to readily access data and share knowledge; 3) to think and explore beyond established constraints; 4) to accomplish rapid decision-making; and, 5) to utilize all available tools to create, implement, and evaluate innovative decisions, outcomes, and results. Innovation outcomes will inform long range planning for optimum impact to the full lifecycle of MHS facilities.

To further the development in building world class facilities, this innovative submission establishes means and methods to obtain and manage knowledge (information), execute publishable research within an established framework, and apply the outcomes of this research and evidence to the facility’s life cycle from programming, to design, to construction, to operations, to maintenance, and finally to its recapitalization. This triangle of interconnected programs (initiatives)—Knowledge, Research, and Implementation—establishes a foundation and direction for this facility innovation model. This methodology will guide design decisions that are steeply nested in elevated, manageable research. To assure this research is plausible, a unique process has been created that provides clear, uniform steps to guide future research efforts in the MHS. The attached slide deck provides a broad brush of this innovation model, its features, and benefits across the MHS.

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